AFTER SALES SUPPORT

We provide after sales support and services in two ways

1) Guaranteed free service for one year:
We provide free one-year routine service every month after installation if purchased from Easy Tech. Prior to that, our service team always perform a final check after installation to ensure that there is no flaw in the installation. We provide free spare parts if there is a flaw in the installation. Moreover, we have a 24hours helpline open for our customers. In an emergency situation, our technical team will be present at any time of the day. Easy Tech technical team provides service and maintenance all over Dhaka city and other districts as well.

2) Service agreement after one year:
After one year free service period comes to an end, the customer may choose Easy Tech for providing monthly service. This monthly service will be charged on the basis of the customer’s escalators or elevators.

LIFT RETROFITTING

Apart from selling brand new elevators and escalators, Easytech also renovates old lifts and turns it into as good as new. It is a cheaper alternative for buying a new lift. Firstly, our team will assess the old lift and what needs to be changed in order to renovate the lift. Then, we will propose the design to our customers. Afterwards, we shall replace the old parts as desired by the customers. Till now, we have renovated several elevators. Particularly, the elevator of Uttara club. We did not receive any complaints from the client so far after renovation.